THOR NETWORk

Treels Support & Contact

We’re here to help you with any questions or issues.

Treels, powered by Thor Network, is committed to providing excellent support for Fans, Creators, and Investors. Whether you need assistance with your account, have privacy concerns, or want to report an issue, our team is ready to assist. Reach out to us or our Data Protection Officer for prompt responses.

Support Needs

Contact Methods

  • Account Issues: Login, wallet, or profile problems.
  • Privacy Requests: Data access, deletion, or opt-outs.
  • Technical Support: Streaming, NFT, or transaction issues.
  • Disputes: Arbitration for legal or policy concerns.
  • General Inquiries: Platform or service questions.
  • Email: [email protected] for general help.
  • Email: [email protected] for privacy/DPO.
  • Arbitration: Per Thor Network Terms of Service.
  • Authorities: Contact local DPA for privacy complaints.

Response Time: We aim to respond within 30 days for privacy requests and 48 hours for general support inquiries.

Data Protection Officer: Reach our DPO at [email protected] for GDPR, CCPA, or other privacy concerns.

Dispute Resolution: Disputes are handled via arbitration as outlined in our Terms of Service.

Children’s Privacy: For COPPA-related issues (users under 13 or 13–16 requiring parental consent), email [email protected].

Thank You: We value your trust and are dedicated to resolving your concerns promptly.

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